Phone Support & Personal Advice at AkkuPlus
We're Here to Help – Personal Service at AkkuPlus
At AkkuPlus, we value direct and personal customer contact. You can reach us by phone if you have questions about products, orders, services or technical details.
Our experienced team provides professional advice on rechargeable batteries, batteries, chargers, battery repair, cell replacement and accessories. Benefit from fast assistance, technical expertise and personal support without unnecessary waiting times.
Your Benefits
- ✔ Personal contact with our team
- ✔ Expert advice on batteries and rechargeable battery solutions
- ✔ Technical assistance with chargers and accessories
- ✔ Advice on battery repair and cell replacement
- ✔ Support with orders and services
Contact AkkuPlus by Phone
Tel.: +49 6452 – 57 42 90 3
Tel.: +49 6452 – 93 16 13 3
Tel.: +49 6452 – 93 16 13 4
Fax: +49 6452 – 93 16 13 5
Telephone Support Hours
Monday to Friday
8:00 AM – 12:00 PM
1:00 PM – 4:00 PM
Calling Outside Our Business Hours
If you call outside our regular business hours, your call will be handled by our digital assistant. The assistant will record your enquiry and provide our team with a summary of your call so that we can follow up accordingly.
What Can We Help You With?
Battery technology can be complex, especially when it comes to selecting a compatible replacement battery, choosing the correct charger or deciding whether an existing battery can be professionally repaired.
Our team can assist you with questions regarding:
- Rechargeable batteries and replacement batteries
- Battery chargers and charging solutions
- Battery repair and cell replacement
- Custom battery packs and battery assemblies
- Battery testing and diagnostics
- Battery retrofit and refurbishment
- Product compatibility and technical specifications
- Orders, deliveries and service enquiries
Expert Battery Advice for Private and Business Customers
Whether you are looking for a replacement battery for an existing device, need a custom battery solution for a professional application or want to have an older battery repaired, our team will help you identify the appropriate solution.
Our telephone support is available for private customers as well as companies, workshops, public institutions and professional users.
Prepare for Your Call
For technical enquiries, it is helpful to have relevant product information available. Depending on your question, this may include the manufacturer and model of your device, battery voltage, capacity, battery chemistry, connector type or article number.
This information helps our specialists identify compatible products and suitable service options more efficiently.
Need Personal Advice?
Give us a call and speak directly with the AkkuPlus team. We will be happy to assist you with batteries, chargers, battery repairs, custom battery solutions and technical questions.
Keep Your Mellow Board Riding: OpenMellow App & Battery Cell Replacement
Is your cordless drill battery running out of power quickly? Learn the common causes, signs of worn battery cells, and when professional battery repair or cell replacement may be the right solution.
A replacement battery advertised with 3600mAh was tested under real-world conditions. Cell analysis and capacity measurements reveal the actual performance after multiple charge and discharge cycles.
Is your battery losing performance even though it still works? Cell drift may be the reason. Learn how battery refreshing and balancing can improve battery performance and extend usability.
Industrial cells are the foundation of custom battery packs used in industry, medical technology, tools and electronics. Learn about cell types, applications and selection criteria.
Is your AEG or Prophete battery losing range and power? Professional battery repair with cell replacement restores performance while keeping the original housing and electronics.
Ein BMS ist die elektronische Schutz- und Steuerungseinheit einer Batterie. Sie überwacht Zellspannung, Strom und Temperatur, greift bei kritischen Werten sofort ein und sorgt so für Sicherheit und eine längere Lebensdauer. Bei Blei-Säure-Batterien lässt sich darauf oft verzichten, bei Lithium-Ionen-Zellen ist ein solches System praktisch zwingend, weil die Chemie sonst schnell irreversibel Schaden nimmt. Ohne diese Kontrolle drohen Kapazitätsverlust, Überhitzung oder im schlimmsten Fall ein Brand.
Copilot said: A charge cycle describes a complete charge from 0% to 100% and back down again, whether it happens in a single session or is spread across multiple partial charges. How many of these cycles a lithium-ion battery can withstand before noticeable degradation occurs depends less on the cycle count itself and more on factors such as temperature, charging range, and depth of discharge. The industry typically defines the end of battery life, known as End of Life (EoL), at around 80% remaining capacity. In other words, charge cycles are only one piece of the puzzle and do not tell the whole story.
The most reliable method for measuring battery capacity is a controlled constant-current discharge. All other methods provide only estimates or trend indicators rather than true capacity values. In this process, the battery is discharged at a defined current down to its cutoff voltage, and the extracted charge is calculated using the formula: Capacity (Ah) = Current (A) × Time (h) The result is reproducible, compliant with industry standards, and can be directly evaluated as a measure of the battery’s State of Health (SoH).
Wussten Sie, dass in Deutschland jedes Jahr rund 40.000 Tonnen Batterien verbraucht werden? Jede einzelne Batterie enthält wertvolle Rohstoffe wie Zink, Kupfer oder Lithium, die bei falscher Entsorgung verloren gehen und die Umwelt belasten. Wer Batterien richtig entsorgt, schützt nicht nur Böden und Gewässer, sondern sorgt auch dafür, dass wichtige Materialien wieder in den Kreislauf zurückkehren und Ressourcen geschont werden.
Klare Sicht. Autarke Energie. Behagliches Licht. Ob spontane Abende am Lagerfeuer, Vanlife‑Trips oder entspannte Stunden im Garten – mit der richtigen Ausrüstung wird aus einem einfachen Moment ein echtes Erlebnis. ➡️ Sichere dir jetzt deine Campfire-Ausrüstung – nur bis...
Die Akku- und Batteriebranche befindet sich aktuell im Wandel: Neue gesetzliche Vorgaben, steigende Rohstoffpreise und technologische Innovationen verändern den Markt spürbar. Für Verbraucher, Unternehmen und Händler ergeben sich daraus sowohl Herausforderungen als auch neue Chancen.
